Free help. A place to start.

Talk it through with a financial counsellor

If you’re worried about a debt or unsure what to do next, start with the National Debt Helpline. You don’t need to work it all out before asking for help.

Visit the National Debt Helpline website ↗

Have a complaint about a financial firm?

AFCA provides free, independent dispute resolution for complaints about financial products and services.

Take your complaint to the financial firm first. Check whether the firm is an AFCA member before asking AFCA to consider your complaint.

Received court papers?

If you receive a notice about being taken to court, Moneysmart says to get free legal advice straight away.