A place for
the details.

Moneysmart recommends keeping a record of contact. Make factual notes here and download them for yourself or an adviser. This tool does not decide whether behaviour breaks a rule.

This log is not saved by DebtReply. Download it before leaving or refreshing. Only include details you need for your own records.

Date and time of contactHow were you contacted?

Company (optional)

Person’s name (optional)

What happened?

Record what was said, any request made and what you want to check. Distinguish remembered words from your interpretation.

Sources you can check

Dealing with debt collectors ↗ASIC Moneysmart · Checked 26 September 2026
What debt collectors can and cannot do ↗ACCC · Checked 26 September 2026

A person on your side

You don’t have to work
through this alone.

Free help: The National Debt Helpline puts you in touch with a free financial counsellor.

National Debt Helpline1800 007 007 Visit ndh.org.au

Sources you can check

You don’t have to work through this alone.

You don’t have to work
through this alone.